Privacy Policy

Privacy Policy

We appreciate your interest in our website. Protecting your personal data is very important to us. Below, we inform you about the processing of your data on our website, within the DrillUp member area, and when purchasing digital content.

1. Data Controller

DrillUp – Luca Buchmann
Wolfsgraben 6
74223 Flein
Germany
Email: support@drillup.io

2. Access Data / Server Log Files

When you visit our website, data transmitted by your browser is automatically collected. This includes:
- visited page
- date and time of access
- IP address
- browser type and version
- operating system
- referrer URL
This data is used exclusively for technical security and to improve the website and does not allow any direct conclusions to be drawn about your identity.

3. Processing of Personal Data

We process personal data when you:
- purchase digital content
- take out a subscription
- use the member area
- log in or register
- contact us

Types of data processed:
- name, email address
- payment data (via Stripe/Klarna)
- order and billing information
- usage data within the member area
- coins / download activity (where applicable)

Processing is carried out exclusively for the purpose of providing our services and fulfilling contractual obligations.

4. Payment Processing (Stripe & Klarna)

Payments are processed via:
Stripe Payments Europe Ltd.
1 Grand Canal Street, Dublin 2, Irland
Privacy policy: https://stripe.com/privacy

Depending on the selected payment method, payments may also be processed via:
Klarna Bank AB (publ)
Sveavägen 46, 111 34 Stockholm, Schweden
Privacy policy: https://www.klarna.com/de/datenschutz/

We do not receive or store complete payment details ourselves.

5. Memberstack (Registration & Login)

For user accounts, login, and subscription management, we use:
Memberstack, Inc.
Privacy Policy: https://www.memberstack.com/legal/privacy-policy

The following data is processed, among other things:
- email address
- password (encrypted)
- membership status
- permissions
- usage data

6. Delivery of Digital Content via BunnyCDN

For downloads, we use:
BunnyCDN – BunnyWay d.o.o.
Privacy Policy: https://bunny.net/privacy

BunnyCDN stores technical access data (e.g. IP address) in order to deliver files correctly.

7. Automated Processing via Make.com

We use Make.com for automated workflows (e.g. coins, subscription status, lifetime access). Only the data required for the respective process is processed, including:
- email address
- product / subscription data
- coins
- status information

Make privacy policy: https://www.make.com/en/privacy-and-gdpr

8. Data Processing in Airtable

We use Airtable for internal management of usage data (e.g. coins, lifetime status).
Airtable Inc.
Privacy Policy: https://www.airtable.com/privacy

9. Cookies & Consent Management

Our website uses cookies and similar technologies for the following purposes:
- functionality (e.g. login via Memberstack)
- analytics (Google Analytics 4)
- marketing (Meta Pixel, TikTok Pixel)
- payment processing (Stripe)

Cookies are managed via our cookie consent tool (“Cookie Consent”).

On your first visit, you can choose which categories you consent to:
- essential
- statistics
- marketing

Marketing cookies are only activated after consent (GDPR + TTDSG).

10. Google Analytics 4

We use Google Analytics 4 to analyze user behavior.

Provider:
Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Irland
Privacy Policy: https://policies.google.com/privacy

Google Analytics uses cookies or similar technologies.

Data collected includes:
- IP address (shortened / anonymized)
- click behavior
- time spent on the site
- device information
- browser information

Data may be transferred to the United States.
We have concluded a data processing agreement with Google, including standard contractual clauses.You can opt out at any time via the cookie banner.

11. Google Tag Manager

We use Google Tag Manager to centrally manage tracking scripts.
The Tag Manager itself does not process personal data, but only triggers other tools (e.g. analytics, pixels).

12. Meta Pixel (Facebook Pixel) + Advanced Matching

We use the Meta Pixel provided by Meta Platforms Ireland Ltd. for the following purposes:
- conversion tracking
- optimization of our advertising campaigns
- creation of custom audiences
- remarketing

Meta may receive, among other things:
- IP address
- device information
- browsing behavior
- email address (hashed, if Advanced Matching is enabled)

Data may be transferred to the United States.
Further details: https://www.facebook.com/privacy/policy/

You can opt out at any time via the cookie banner.

13. TikTok Pixel

We use the TikTok Pixel provided by TikTok Technology Limited for the following purposes:
- conversion tracking
- optimization of our advertising campaigns
- audience creation

TikTok may collect the following data:
- IP address
- user agent
- page views
- clicks
- events (e.g. “Purchase”)

TikTok privacy policy:
https://www.tiktok.com/legal/page/eea/privacy-policy/de

Activation also takes place only after consent has been given.

14. Social Media Links

We do not use social media plugins that automatically transmit data.

Our buttons are simple hyperlinks to:
- Instagram
- TikTok
- YouTube

The respective platform is only loaded once you click the link.
No data is transmitted beforehand.

15. Contact

If you contact us by email, we process your data solely for the purpose of handling your inquiry.

16. Data Retention

We store your data:
- for the duration of the contract
- in accordance with statutory retention periods (e.g. billing data)
- until deletion of your account (where legally permissible)

17. Your Rights

Under the GDPR, you have the following rights:
- right of access
- right to rectification
- right to erasure
- right to restriction of processing
- right to object
- right to data portability

Contact: support@drillup.io

18. Changes to This Privacy Policy

We reserve the right to amend this privacy policy if changes to our processes or legal requirements make this necessary.
The current version is available at any time at www.drillup.io